Privacy Policy

Effective date: 4 March 2026

Hair Flow AI is committed to protecting your privacy and handling your personal data transparently and securely.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Business information

Billing information

Technical Information

IP address

Browser type and version

Device information

Website usage data

Communication Data

Messages submitted via forms

Support communications

Call or chatbot interaction data where applicable

2. How We Collect Data

We collect data:

Directly from you when you fill out forms, book calls, or contact us.

Automatically through cookies and analytics tools.

Through third-party platforms integrated with our services.

3. How We Use Your Information

We use your information to:

Provide and manage our services.

Process payments.

Communicate with you.

Improve our website and services.

Comply with legal obligations.

Prevent fraud and misuse.

We only process your data where we have a lawful basis to do so under UK data protection laws.

4. Data Sharing

We may share your information with:

Service providers and technology partners.

Payment processors.

Legal or regulatory authorities where required by law.

We do not sell your personal data.

All third parties are required to maintain appropriate security measures.

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against:

Unauthorized access

Alteration

Disclosure

Destruction

Data is retained only as long as necessary for business or legal purposes.

6. International Transfers

Where data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place to comply with applicable data protection laws.

7. Cookies

We use cookies and similar tracking technologies to:

Improve website functionality.

Analyse traffic and usage patterns.

Enhance user experience.

You may control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

8. Your Rights

Under UK data protection laws, you have the right to:

Access your personal data.

Request correction of inaccurate data.

Request erasure of your data.

Restrict or object to processing.

Request data portability.

Withdraw consent where applicable.

Lodge a complaint with the UK Information Commissioner’s Office.

To exercise your rights, contact us at: [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.